The silo mentality as defined by the Business Dictionary is a mindset present when certain departments or sectors do not wish to share information with others in the same company. This type of mentality will reduce efficiency in the overall operation, reduce morale, and may contribute to the demise of a productive company culture.
Organizational Network Analysis, combined with AI-powered algorithms, can be a powerful tool to identify and mitigate organizational silos, whether the connections between employees are mapped through active or passive data sources. It can also identify employees who are acting as a bottleneck or as a bridge, providing actionable insights to implement mitigation actions when needed.
The concept of organizational silo is also related to employee isolation. People working from home may feel disconnected, distracted or somewhat disoriented due to a natural unfamiliarity with being away from their place of work. This can lower productivity and engagement and increase turnover risk. Both active and passive ONA allow for the identification of employees who have a peripheral position in the organizational network, enabling the implementation of proactive mitigation actions. Active ONA enables pairing peripheral employees with informal leaders to prevent a potential disconnect from the team's network. Passive ONA enables companies to monitor whether managers are scheduling one-to-one meetings with their employees on a regular basis, which is particularly relevant when it comes to preventing employee disengagement.