Cognitive Talent Solutions (CTS) announced the deployment of the Organizational Network Analysis (ONA) app, a new solution developed with ServiceNow. This new application aims to revolutionize the way organizations approach onboarding, manager development, and leadership HIPO/360 feedback processes, leading to improved employee experience, reduced attrition, and enhanced productivity.

ServiceNow’s expansive partner ecosystem and partner program is critical in supporting the $220 billion market opportunity for the Now Platform. The revamped ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help customers in their digital transformation efforts.

As a Registered Build Partner, the certified ONA app solution provides unique visibility, data-driven insights, and analysis into an organization's social networks and informal dynamics, and is available in the ServiceNow Store.

The following use cases reveal how this partnership is enhancing workplace efficiency and improving employee experiences:

  1. Onboarding: CTS and ServiceNow aim to enhance the onboarding experience for new hires by connecting them with the right mentor/buddy based on experience and personal attributes. CTS's ONA solution map informal organizational networks toidentify employees who can act as mentors or buddies for new hires. ServiceNow's Employee JourneyManagement enables onboarding specialists assign those mentors, track journeys and ensure new hire success. Together, the solutions can improve time-to-productivity by up to 40%, reduce unwanted attrition by up to 20%, and enhance overall employee experiences.
  2. Manager Hub: ONA integrated with ServiceNow’s Manager Hub gives managers the tools they need to improve their leadership skills and optimize team performance. CTS's ONA solution identifies informal leaders, organizational silos, andbottlenecks. ServiceNow's Manager Hub provides personalized resources and proactive prompts to guide the leadership journey, enabling managers to increase engagement, reduce unwanted attrition and improve the employee experience within their teams.
  3. Leadership HIPO / 360 feedback: Companies can use ONA to identify employees who are high-potential, expanding the leadership pipeline. Using ServiceNow's Employee Growth and Development capabilities, managers can obtain actionable recommendations for their high-potential employees, including training and resources to improve leadership development and the overall employee experience.

"This app is a game-changer for HR and leadership professionals as it enables them to implement ONA at scale in an actionable manner from their existing platform. Our strategic partnership with ServiceNow underscores our dedication to revolutionizing talent management processes by helping companies unleash the power of organizational networks." said Francisco Marin, Co-founder & CEO of Cognitive Talent Solutions. "With this powerful app, we are confident that organizations can make data-driven decisions, boost employee engagement, and ultimately drive business success."

"Envisioning a future where workforce challenges are met with unparalleled innovation, we stand resolute in our dedication to oour customers, " said Brett Tearney, VP of HR Service Delivery Product Management  at ServiceNow. " The Now Platform's ability to connect systems, data, and siloes across an entire organizations gives the ONA application a competitive advantage, enabling organizations to understand and respond to the needs of their workforce for better experiences from the moment an employee joins a company.”

To learn more about the ONA app and how it can transform your organization's talent management strategies, we invite you to explore the following resources:

  1. Watch our Video: Discover the power of ONA and ServiceNow's capabilities in action. Watch our video at the top of the page to see how these solutions can elevate your workforce management:
  2. Download our eBook: Delve deeper into the Better Together Stories and explore the benefits of integrating ONA and ServiceNow in our comprehensive eBook. Gain valuable insights and actionable tips to optimize your talent management:

The ONA app is now available for deployment in the ServiceNow Store, presenting organizations with a unique opportunity to harness the power of Organizational Network Analysis and ServiceNow's cutting-edge capabilities. Embrace this transformative journey today and lead your organization towards a more connected, engaged, and productive workforce.